RaWi-Fi device not available

[Glasgownick]

Getting above message as it looks like my Wireless LAN card has disconnected. Tried all the recommended fixes but nothing works. Any ideas?

I have an old HP Pavilion (so old the serial number isn’t recognised) but has been working fine. 

[Irfan_06]

Hi @Glasgownick,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Printer.

Kindly refer to the steps on this link to run the hardware test for WiFi card and let me know if that fixes the issue.

If the test fails, there is an issue with the wireless hardware.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[Glasgownick]

Hi,

ran diagnostics, Short drive selftest failed with id

MC5579-000BPJ-X87Q2K-60TW13

disk read verify passed, but the app then crashed

[Irfan_06]

Hi @Glasgownick,

I see that there is an issue with the display hardware and may need repair. 

This issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support