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HP Recommended

Hello,

I just bought an HP ENVY 17-ae195nz.
On paper it seems to have all the optimal characteristics for a video editing (4K monitor, SSD 1TB, 4GB video card) but if I play a video in 4K at 30fps (DJI Phantom or Mavic), the film goes in very fast but annoying shots.
The same file, played by a Samsung TV, can be seen very well.
Why? Where am I wrong?

Sorry for my bad English.
 
 
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Cenz

 

I suggest that you contact HP Support and see why your NVIDIA MX150 is not working. You should still be under warranty.

HP ENVY 6055, >Custom PC - Z690, i9-12900K, 32GB DDR5 5600, quad NVMe drives 4K screen, NVIDIA 3080 10GB

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19 REPLIES 19
HP Recommended

From: https://support.hp.com/za-en/document/c05867494#

 

Product number - 3GA52EA
Product name  - HP ENVY - 17-ae195nz
Microprocessor - Intel® Core™ i7-8550U (1.8 GHz base frequency, up to 4 GHz with Intel® Turbo Boost Technology, 8 MB cache, 4 cores, 8 threads)
Memory, standard - 16 GB DDR4-2400 SDRAM (2 x 8 GB)
Video graphics - NVIDIA® GeForce® MX150 (4 GB GDDR5 dedicated)

 

Although the processor is an Intel i7, I am a little worried that its "base" speed is a slow 1.8 Ghz, even though the "Intel Turbo Boost" can impressively boost the speed of each of the cores.

 

Some applications take *NO* advantage of more than one of the 8 "threads" that you have.

 

 

HP Recommended

Ok, the I7t processor is too slow, maybe to do the editing, but why have a monitor (3840 x 2160) if I can not smoothly see a simple video in 4K at 29.97 fps?

What interests me is mainly the original reproduction of a video copied on the computer's SSD memory directly from the drone's microSD.
Is there a way to do this and see a video in a fluid way?
Thanks for the reply.
HP Recommended

>  Is there a way to do this and see a video in a fluid way?

 

Start the Windows "Task Manager", and switch to the "Performance" tab. Minimize the window.

 

Then, start to play the video, for about 30 seconds.

 

Then, "restore" the Task Manager window, to see what percentage of the primary resources is being consumed (CPU, RAM, disk), to see where the "bottleneck" is.

 

Tell us what you see.

 

HP Recommended

Screenshot (66).png

HP Recommended

I do not see bottlenecks.

The file played on the PC goes to high frequency shots.

The same file played on a 4K TV can be seen well.

HP Recommended

> I do not see bottlenecks.

 

Nor do I.

 

> The file played on the PC goes to high frequency shots.

 

Do you mean "spurts", where the video plays at normal speed, stops, and then plays at "fast-forward" ?

 

> The same file played on a 4K TV can be seen well.

 

Are you inserting the memory-card into the TV?  Is that what is working correctly?

 

Is it "choppy" when using your built-in screen:  43.9 cm (17.3") diagonal 4K IPS WLED-backlit (3840 x 2160)

 

I see that your computer has a HDMI-output port.

What happens if you play the video on your computer, with your TV connected to that HDMI port?

 

Does it make any difference if you copy the video from the SD-card onto your 'C:' drive, and then play the video from the copy on the 'C:' drive?

 

HP Recommended

the video is played at normal speed but with high frequency shots.


On the TV I inserted a USB stick. (high speed)

The PC resolution is set in 4K (3840 x 2160).

If I use an HDMI cable, the video plays better, but not as if I play it directly from the TV. (small shots)

The file is copied directly to the PC (SSD). Even if I use the same USB stick in the PC, the problem does not change.
HP Recommended

I think the problem is because the video is 30fps, if I make a recording at 60fps, the problem is almost absent.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.