Realtek pcle gbe family controller series be.39 pxe m0f pxe e61

[Jboyce5]

Is there a download I can get on my flash drive that will instantly upload to my PC? My other error is:
No boot disk has been found or disk has failed.
Exiting pxe rom

[mdklassen]

> Exiting pxe ROM

The motherboard can try to boot from many sources:

* disk-drive

* USB memory-stick

* CD/DVD device

* network, via PXE (Pre eXecution Environment), to communicate with a "boot-server"  (usually found only inside a "corporate" network)

Your computer has silently failed to boot from your disk-drive, and also has silently failed to boot from USB and CD/DVD. It also has, "non-silently", failed to boot via PXE.

>  No boot disk has been found

Your disk-drive is not connected (data cable or power cable) to the motherboard, or the special "boot" records on the disk-drive no longer can be found.

> or disk has failed

Yes, this is possible.

Restart your HP computer, and press the indicated key to launch the HP Hardware Diagnostics.

Choose to run the test(s) for the disk-drive.

Tell us what it reports.

[Jboyce5]

WheÑ I try to run any test the PC shuts off in the middle.

[mdklassen]

> When I try to run any test, the PC shuts off in the middle.

What is the exact model-number of your computer?

How old is it? Is the HP warranty still valid?

Windows 7, 8, or 10?

Possibly overheating, and an automatic shutdown, to prevent permanent damage, caused by a failure of the fan that should be moving hot air away from the CPU & motherboard.  Do you feel any hot air at the computer's exhaust vent? Any flow of air at all?

Or, could be faulty RAM, or a faulty motherboard.

Try to find another computer with compatible RAM, and move the RAM from your computer to that other computer, to test it.

Could be a faulty power-supply.

[Jboyce5]

It's an hour touchsmart 320 1050 desktop all in one. The reason I'm doing tests is because I'm getting these errors :Error no boot disk has been detected or the disk has failed
And boot mgr not found.
When I try f11 to do a restore. The option to back up my files is grayed out. It will only let me factory reset. But even then it would probably shut off.
It had win 7

[CF4]

Hi

Maybe this will help...

Piriform Speccy may show the state of the HDD if you can install it.

If you can backup all your data, then the W8 from Microsoft may help or W7 from Heidoc.

Be prepared to replace the HDD.

If in doubt please ask.

[mdklassen]

> The reason I'm doing tests is because I'm getting these errors:

> Error no boot disk has been detected or the disk has failed, And boot mgr not found.

The disk-drive has failed, or the "power" and "data" cables are no longer connected to the disk-drive, or the "data" cable is not connected to the motherboard, making the disk-drive "not accessible".

If the disk-drive were functioning correctly, the 'boot manager' would be in the first few blocks on the disk-drive.

If the disk-drive has failed, those blocks cannot be read.

> When I try f11 to do a restore. The option to back up my files is grayed out.

Correct.  If the disk-drive cannot be accessed, it is not possible to read any files from the disk-drive.

> It will only let me factory reset.

This task tries to read from the disk-drive, assuming that the disk-drive has not failed.

Did you try this option, or are you speculating that this will work?

> But even then it would probably shut off.

This symptom implies that you have more than one problem with your computer, namely failed disk-drive and something else (fan, motherboard, power-supply, CPU, RAM).

Can you physically remove the disk-drive, and connect it as a secondary disk-drive in some other desktop computer, to see if that computer can read any files/folders from the disk-drive?

>>  Piriform Speccy may show the state of the HDD if you can install it.

But, if Windows cannot be booted, due to a failed disk-drive, then SPECCY cannot be installed.

However, if you have moved the disk-drive to that other computer, then SPECCY can be installed on that other computer, and it will report on both disk-drives attached to that computer.

[Jboyce5]

1.  I will try that. The problem originated when a former friend hacked my PC via remote desktop. Team viewer. Before it stopped letting me access windows, I was trying to see where I could get my admin privileges back since she created a higher admin that limited my abilities. I was able to see that she had switched drives, renamed or disabled. For example. She deleted my cd-dvd burner driver. She also created a partition. I also got an error . path unknown 0x8000FFFF, package ID home group diagnostic, source catalog. Context elevated.  I have put so much effort into saving my PC because all of my husbands pictured are in there, he passed away three years ago. Would it be less costly to take out the hard drive and have someone extract the files? It was a great computer.

[mdklassen · Accepted solution]

> Would it be less costly to take out the hard drive and have someone extract the files?

My primary concern is that your computer is randomly shutting-down.  That's not a good sign.

A qualified computer-technician will charge $50 to $80 for one hour of labour, to trouble-shoot, but with no guarantee that the problem can be eliminated.

So, what to do?  Try to fix the hardware, or to "write-off" the computer, but remove and keep the disk-drive, which probably still contains the photos, undamaged.  Sigh.

Your primary focus should be to preserve those photos.

Your computer:  https://support.hp.com/us-en/document/c03024967/

was factory-loaded with: Microsoft Windows 7 Home Premium (64-bit)

Your computer was manufactured between January 2010 (when Windows 7 was released) and the middle of 2015 (when Windows 10 was released).   So, how old is the computer? If it really is 6 or 7 years old, I would replace it.

If your computer is trying to boot via 'PXE', instead of from the disk-drive, it is possible that the disk-drive has failed.

It's also possible that the disk-drive has been excluded from the list of "bootable" devices.

My recommendation, assuming that the hardware is OK, and also assuming that the disk-drive is "mostly-OK", even when you cannot load Windows from the disk-drive:

* Open the Windows "Device Manager", and look at the "hardware-tree", to see if the CD/DVD drive is listed. If it is, it may have been "disabled".  Just click to "enable" it.  This assumes that Windows will start.

* If the computer was shipped with "System Recovery" media (one USB memory-stick, or a few DVDs), that media can be used to install the factory-original operating system.  Do you still have this media? If not, then there should be a program included in Windows, to create this media, onto an "empty" 16GB USB memory-stick, or to burn a few DVDs, presuming that you DVD-drive is now working.  If you don't have the media, and you cannot create it, then it is possible to obtain a copy of the original media, for a fee -- either from HP, or from www.ComputerSurgeons.com or www.RestoreDIsk.com -- for your specific model of computer.

From: https://support.hp.com/us-en/product/hp-touchsmart-320-1000-desktop-pc-series/5146287/model/5157100/...

Order Recovery Media-CD/DVD/USB
USB-Windows 7 64-bit Recovery Kit
System Recovery Kit for Consumer Notebook
Order Media:  (hyperlink)

Placing this order should be done only if you "trust" that your computer-hardware is fault-free, i.e., your computer is not shutting-down "randomly".

* Physically remove the current disk-drive.

* Purchase a new disk-drive -- same physical size, but might be faster, and might have a higher capacity.

* Connect the new disk-drive.

* Install Windows onto the new disk-drive. Run Windows Update.  If you are running Windows 7, install some anti-virus software, either the free Microsoft Security Essentials, or some other package.  If you are running Windows 10, an anti-virus software ("Windows Defender") already is installed.

* Attach the old disk-drive as a secondary disk-drive on the new computer, and see if you can copy the pictures from "old" to "new".  If you can, then try copying your documents and your music-files, and your E-mail messages.

 >  I was trying to see where I could get my admin privileges back since she created a higher admin that limited my abilities.

If the computer is randomly shutting-down, ignore the following paragraph.

She could have created a new account, with administrative privileges, and then "demoted" your account from "administrative" privileges down to the lesser "user" level of privileges.  At the Windows "login" window, does it show your account and the newly-created account?  Do you have the password for that newly-created account?

If not, there are software tools to "blank-out" that password, so that you can login to that account by pressing ENTER at the prompt for the password.

 I think that your best option:

* remove the current disk-drive,

* purchase a new computer,

* connect the current disk-drive as a "secondary" disk-drive,

* copy pictures from "old" to "new".

You get a new computer, to replace a 2-year-old to 7-year-old computer.

Microsoft will stop all support for Windows 7 in January 2020 -- just over 2 years away.

At that time, you will need a new computer.

So, buying "now", rather than "later", is a good option.

[Jboyce5]

Thank you very much, that's what I will do. I wanted to upgrade anyway to a similar one.