Rebate

[GRMoons]

I am trying to resolve my HP Care Pack Rebate problem and have not found a forum to reach out other than by this HP Community forum. I purchased the HP Care Pack on August 1, 2020 which is supposed to be refunded in three years if you have had no service calls. I submitted my rebate request on the HP form on 08/18/2023 and the six to eight week waiting period to allow processing passed over a month ago. I have not received my rebate. The person on the rebate phone line (content removed) gave me a web address that does not go to any site and "too long to respond" (www.hp.com/go/rebatecenter). Does anyone know where I can refer my case so I can get an update on my rebate? Thank you. 

[A_Gayathri]

Hi @GRMoons,

Welcome to the HP Support Community

I understand you have an issue HP Care Pack Rebate. Not to worry I will help you to get a resolution to resolve the issue.

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!