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Microsoft Windows 10 (64-bit)

Ive been getting the error that bot device can't be found and then on diagnostics it said my hard drive failed the short dst. Is there any way i can recover specific files such as drawings and game data for free? 

2 REPLIES 2
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@Mwale-Nkandu 

 

Item #4 of the following link has a Free version

 

        https://www.geckoandfly.com/3993/damaged-dropped-and-corrupted-hard-drive-disk-data-recovery-free-so...

 

Hope this helps

 

Regards.

BH
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Hello, your hard disk maybe corrupted that all your files were gone, you can try a third-party tool. I have used the Bitwar Data Recovery and Recuva before, both of them are good to use. But if you want a free one, I recommend the Bitwar, you can have try. Hope you can get back your images and files soon.

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