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‎12-21-2022 05:32 PM

HP Recommended
Product: HP Envy 795 Windows 10 Pro
Operating System: Microsoft Windows 10 (64-bit)

My Computer updated and I lost folders, documents and my Google Chrome bookmarks are missing. I only have one restore point and my desktop keeps deleting everything on each boot. Can you please tell me how to recover older restore points so I can try to revert back to a date before the update. 

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1 REPLY 1

‎12-22-2022 02:10 AM - edited ‎12-22-2022 02:11 AM

HP Recommended

hi

from what you indicate you seem to have a temporary profile
So start with what I say here, create a new profile!

Solved: Re: My Start Menu, Search bar, Settings and some other thing... - HP Support Community - 816...

 

Just make the new account, don't delete anything
deleted restore points are permanently lost

 

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