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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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Recovery CD (HP Pavilion 17-g121wm)
01-12-2021 03:23 PM - edited 01-12-2021 03:23 PM

Good day family.
Can any here help with a recovery CD for my HP pc?
My pc model is HP 17-g121wm AMD Quad-core A10-8700 APU
Thanks already!!
01-13-2021 02:07 PM

For (original) Windows 10. Please use Cloud Recovery tool:
https://support.hp.com/au-en/document/c06162205
Regards.
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01-16-2021 04:54 AM - edited 01-16-2021 04:56 AM

Good suggestion there man.
I've downloaded the HP recovery tool but it keeps on informing me of an "Invalid / mismatched Product ID. I've used all support HP software to generate my Product ID (which they gave me as N9E13UA#ABA), but still tells me invalid and mismatched.
Other alternatives solutions on support.hp.com are not a good suit for me
please HELP me......

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