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‎05-19-2023 05:46 PM

HP Recommended
Product: HP Pavilion All-in-One - 27-a240se

Good Afternoon,

We are getting an error that states the boot drive is not found. When running the dos it showed no recovery files in the recovery drive. We would like to see about a recovery drive download or disk. Can you assist? After researching on HP it shows that the product id is not found with the recovery drive download  for the product .

Category:
1 REPLY 1

‎05-20-2023 09:41 PM

HP Recommended

@KRISSY16 

 

Its specs

 

            https://www.hp.com/us-en/shop/pdp/hp-pavilion-all-in-one---27-a240se

 

It came with Windows 10  Home 64 . Please use Cloud Recovery tool:

 

             https://support.hp.com/us-en/document/ish_4511095-4511141-16

Regards.

BH
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