Recovery Error

[Kiera36]

Hi,

I keep getting this error eveytime I go to the recovery mode its saying

"Your PC/Device needs to be repaired

The Boot Configuration Data file doesn't contain valid information for an operating system.

File: \BCD

Error Code: 0xc0000098

You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC adminstrator or PC/Device manufactuer."

And I don't know what's the problem is or how to fix it.

[CF4]

Hi

This maybe indicative of a HDD failure, imminent or current.

So you need to make Backups of your Data ASAP.  Utilise or Create Recovery media.

Be prepared to replace your HDD.

So the BCD error may be a corruption of the software and easily repaired, if so try this...

(it looks daunting, but breaks down into a few simple steps)

READ THRU, then please ask specific questions.

This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second Part:-
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.

Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-  (If you have Recovery media skip the next part)

This may require another PC. Find and Download your .iso from…
(You will need a NON_OEM key for W7);
W8.x and W10 should activate automagically from their embedded licence key.
https://www.microsoft.com/en-us/software-download/windows7
https://www.microsoft.com/en-us/software-download/windows8
https://www.microsoft.com/en-us/software-download/windows10

Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.

NB:- W7 Try running a Startup Repair more than once for a full fix.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD

[nicki2]

This is mostly due to boot\BCD file on active partition is damaged or missing. To solve this problem, you can make use of Windows Repair, bootrec.exe or diskpart.

1. Boot computer with Windows installation disk and use Windows repair to fix the issue.

2. Use the commands of bootrec.exe to rebuild BCD:

• bootrec /rebuildbcd
• bootrec /fixmbr
• bootrec /fixboot

3. In diskpart type the following commands to set Windows partition active:

• diskpart

• list disk
• select disk # (# is the number of system disk)
• list volume
• select volume # (# is the number of system volume)
• active
• exit

learn more solutions here >>

[Kiera36]

Thank you your help. I've tired what you said but when I tried to enter bootrec/fixboot is said "Access Denied" and I'm using the command prompt as an administrator.