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HP Recommended
P6510F
Microsoft Windows 7 (64-bit)

I need to know the availability of the HP recovery media for a Pavilion 6510F for a client whose hard drive got completely wiped, so no recovery partition.  Attempting to contact HP directly about this told me the warranty was expired and directed me here (thanks, HP! >.<).  Is there anyone here that would know how I can get a quote for the recovery media that came with this particular tower so I can pass the information along to the client and we can make a determination?  I need to know if it is even worth the time and effort or whether we should just pursue purchasing a non-HP retail version of Windows 7 Home Premium through one of our vendors. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

From what I can tell, HP no longer sells recovery media for that model series.

 

Normally, they only sell it directly to the customer for around 3 years.

 

When HP decides to no longer carry recovery media, they sell off the remaining inventory to 3rd party vendors.

 

This non-HP vendor still has recovery disks for that model.

 

http://www.computersurgeons.com/p-22690-windows-7-64-bit-10nasumw608-recovery-kit-br347av-for-hp-pav...

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

From what I can tell, HP no longer sells recovery media for that model series.

 

Normally, they only sell it directly to the customer for around 3 years.

 

When HP decides to no longer carry recovery media, they sell off the remaining inventory to 3rd party vendors.

 

This non-HP vendor still has recovery disks for that model.

 

http://www.computersurgeons.com/p-22690-windows-7-64-bit-10nasumw608-recovery-kit-br347av-for-hp-pav...

HP Recommended

Thanks for the assistance, Paul.  That isn't a bad price at all, I'm sure my client will go for it.

 

Thanks again!

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.