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‎12-17-2022 02:24 PM

HP Recommended

So i have a hp pavilion 690-00xx and something went wrong since he can't fix it self and cant reset his self so im looking for a recovery file for my pc

 

Category:
1 person had the same question
1 REPLY 1

‎12-17-2022 02:40 PM

HP Recommended

Hi:

 

What is the full model number or product number of your PC?

 

It may be supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive.

 

Use this guide to find the model number/product number of your PC:

 

Find Your HP Desktop Model Name, Product Number, or Serial Number | HP Computers | @HPSupport - YouT...

 

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