Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 4
Flag Post

Recovery manager media creation

HP Recommended
TE01-0150xt CTO
Microsoft Windows 10 (64-bit)

All my previous HP desktops allowed you to create a flash drive in case you had to factory reset your computer.  I can't seem to find it on this new computer, and on the HP site you can order it for $59 which in the past I could create one for free.  Is that not available any more on this computer I just bought?  

Level 15
Level 15
12,842 12,635 1,771 5,007
Message 2 of 4
Flag Post
HP Recommended


It is still there, but the steps might seem different.

Also built-in your computer (step-by-step, same same laptop/desktop)

This built-in has variations to keep your files and just re-install the OS.

Remember WIN 10 has the product key embedded into the BIOS NRAM.  You can always use this to re-install.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
0 Kudos
Level 21
Level 21
131,057 121,234 19,900 30,448
Message 3 of 4
Flag Post
HP Recommended

Hi, @dazefez 


I checked the HP cloud recovery tool website and according to that your model is supported.


Enter the product number of 7bb48av


The cloud recovery tool allows you to create a bootable USB recovery drive that would be the same as buying the $59 recovery drive from HP.


Here is an info link for how to use that utility...

0 Kudos
Level 1
13 13 0 1
Message 4 of 4
Flag Post
HP Recommended

You may try Windows built-in tool or another free tool for HP recovery media creation in Windows 10.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation