05-23-2020 02:44 PM
All my previous HP desktops allowed you to create a flash drive in case you had to factory reset your computer. I can't seem to find it on this new computer, and on the HP site you can order it for $59 which in the past I could create one for free. Is that not available any more on this computer I just bought?
05-23-2020 02:55 PM - edited 05-23-2020 03:01 PM
It is still there, but the steps might seem different.
Also built-in your computer (step-by-step, same same laptop/desktop)
This built-in has variations to keep your files and just re-install the OS.
Remember WIN 10 has the product key embedded into the BIOS NRAM. You can always use this to re-install.
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
05-23-2020 03:13 PM
I checked the HP cloud recovery tool website and according to that your model is supported.
Enter the product number of 7bb48av
The cloud recovery tool allows you to create a bootable USB recovery drive that would be the same as buying the $59 recovery drive from HP.
Here is an info link for how to use that utility...