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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Recovery your pc/device needs to be repaired a required devi...

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03-25-2025 01:59 PM
@Leon124, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding PC recovery!
We're thrilled to have the opportunity to assist you and provide a solution.
Let’s work together to get this resolved.
To better understand the issue, could you please provide a few details?
When did this error first appear? Did it happen after a Windows update, hardware change, or sudden shutdown?
Are you able to access the BIOS (by pressing Esc or F10 at startup), or does the error show up immediately when you turn on the PC?
Do you have a recovery USB or Windows installation media available, or would you need guidance on creating one?
Let me know, and we’ll take it from there! 😊
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee