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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-30-2020 02:16 AM

HP Recommended
Product: Pavillon 550
Operating System: Microsoft Windows 10 (64-bit)

Hi, I was making system recovery in my Pavillon 550 HP desktop Computer with Windows 10 operating system by HP system recovery kit as I suddenly had a red screen error: Error message title: Red Screen !!! Factory Processing Error Occured

951: ***ERROR*** The 1st online adult phase was either skipped pr not completed!

LastBTODir:

LastBTOScript

Please press either CTRL+Alt+C or Shift + F10 to opena command window and collect c:\system.sav.7z for issue reference.

My actual problem is how can I get forward in the system recovery ?

PK
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