cancel
Showing results for 
Search instead for 
Did you mean: 
Lorxe
New member
2 0 0 0
Message 1 of 1
159
Flag Post

Red screen problem in HP system recovery with HP recovery media.

HP Recommended
Pavillon 550
Microsoft Windows 10 (64-bit)

Hi, I was making system recovery in my Pavillon 550 HP desktop Computer with Windows 10 operating system by HP system recovery kit as I suddenly had a red screen error: Error message title: Red Screen !!! Factory Processing Error Occured

951: ***ERROR*** The 1st online adult phase was either skipped pr not completed!

LastBTODir:

LastBTOScript

Please press either CTRL+Alt+C or Shift + F10 to opena command window and collect c:\system.sav.7z for issue reference.

My actual problem is how can I get forward in the system recovery ?

PK
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation