• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-03-2020 04:46 AM

HP Recommended
Product: Pavillon 550
Operating System: Microsoft Windows 10 (64-bit)

As I was processing system recovery with HP recovery media, when all 5 discs had been read, the process halted in an error as follows: 951: ***ERROR*** The1st online audit phase was either skipped or not completed !

 

Failure spawning C:\STARTFIC_FAILED.EXE

CreateProcess( C:\STARTFIC_FAILED.EXE ) returned 2, The system cannot find the file specified.

 

LastBTODir: c:\system.sav\tweaks\postpe

LastBTOScript: c:\system.sav\tweaks\postpe\StarFIC.bto

Please press either Ctrl+Alt+C or Shift+F10 to open a command window and collect c:\system.sav.7z for issue reference.

All unnecessary cords were didconnected ( maybe not  WIFI ).

I tried also follow guides regarding same kind of red screen error in Microsoft community without succeeding.

( I couldn´t press just mentioned shortcuts )

PK
1 REPLY 1

‎06-03-2020 06:11 AM

HP Recommended

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205
OR
https://www.microsoft.com/en-us/software-download/windows10

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.