-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Registry Issues

Create an account on the HP Community to personalize your profile and ask a question
08-23-2022 02:34 PM
According to Norton I have 7 Registry issues namely:
Unused software keys
Invalid communuication references
" File references
" " Type Associations
" Auto run programs
Which means nothing to me.
Of course if I cross their palms with $$ ( on top of my $$ Anti virus ) it will be taken care of.
The PC is working ok though despite the doom and gloom from Norton.
Is there anyway I can deal with these myself, if somebody can furnish me with a numbered procedure in plain English.
The removal of cookies and fluff files, defrag etc I was able to deal with through Settings, though why they had to change a good system with Win 10, it had been working well for 20+ years I don't know.
Many thanks in advance.
Solved! Go to Solution.
Accepted Solutions
08-24-2022 10:29 AM
hi
The register is something fragile, the user should not touch it.
We can say that it is quite rare, but an error risks causing more or less serious problems.
For quite some time, it has become a fad, cleaning the registry, off, it is practically useless!
moreover, the software detects certain problems, but this is not at all effective
If you look carefully while browsing through a registry, after having "cleaned up the errors", we see that many keys, of software which no longer exist, are still present.
So it's up to you, but leave it alone!
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
08-24-2022 10:29 AM
hi
The register is something fragile, the user should not touch it.
We can say that it is quite rare, but an error risks causing more or less serious problems.
For quite some time, it has become a fad, cleaning the registry, off, it is practically useless!
moreover, the software detects certain problems, but this is not at all effective
If you look carefully while browsing through a registry, after having "cleaned up the errors", we see that many keys, of software which no longer exist, are still present.
So it's up to you, but leave it alone!
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
08-24-2022 02:21 PM
Thank you Prométhéé, yes I was aware that the Registry is somewhat fragile, that is why I wrote the post, just to make sure it is nothing serious. I will be leaving well alone as you suggest.
My previous HP which I bought just before lockdown went into shut down mode everytime I turned it on as if it was overheating, it turned out to be a Registry fault, so had to be sent to a HP agent by the shop. They fixed , but between the shop and the carrier returning it to me they wrecked it mechanically, the casing was bent and buckled. After many emails and phone calls to the shop's head office, they refunded my money in full and collected the scrap computer, but not in that order.
So if I had paid the £59 extra to Norton it would have been wasted money, the other thing added to that which they used to do was remove junk files, after a bit of faffing I found I could do it myself, it was justbfinding where they had hidden the command screen that they had on Millenium 22 years ago. There have few if any usefull upgrades since then , but they have cut a lot of good programs out.
Thanks again.
08-25-2022 08:32 AM
hi
indeed, for me an antivirus, must stick to its primary function, to protect against viruses..
And they mostly have a bad habit of doing other things..
Many years ago Norton was known to be a big consumer of resources, well now with that, I'm afraid it's even worse, too many functions in the background, often useless
I gave up these antivirus a long time ago, and I only use the microsoft tool, which is free..
it is indeed my point of view, but i am quite careful, and i have not been infected for more than 20 years , if i do the account, i have certainly made a huge saving, since that time , without paid antivirus!
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
08-25-2022 09:05 AM
That is a fair point Prométhéé, one does wonder if these companies are selling snake oil. And the wasted space they take up in your memory, much the same with Windows. A new machine may seem to have a lot of storage space, but you need it with the bloatware and stupid programs you cannot get rid of they add.
They give you a spine chilling story in their marketing blurb to persuade you that you need it. Even with it I haven't had any problems in 22 years since we have had a computer, the odd dodgy email which I have deleted straight away. I don't do anything financial with the computer, rather go in person to the bank. And I hate having to buy stuff on the internet( usually my last resort as its not in the shops) as you really don't know what you are getting until it comes, then it may not be of the correct quality you expected.
08-25-2022 09:17 AM
Yes, a friend said, and it is a truth that I have seen over all these years of trying to help people out.
"The problem most often lies between the chair and the computer"
Yes you are doing well, many people click without thinking on dubious emails..
We never say it enough, if in doubt, do not click, if it is supposedly the bank, call with your usual contact number
See you soon, maybe, if you need don't hesitate..
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------