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‎07-23-2019 12:25 PM

HP Recommended
Product: EliteDesk 800 G1 SFF
Operating System: Microsoft Windows 7 (64-bit)

I want to restore the OS that came with the machine.  The OEM Windows in Microsoft page does not verify with the key on the device.  Where can I download the Windows 7 copy?

1 REPLY 1

‎07-23-2019 02:46 PM - edited ‎07-23-2019 02:47 PM

HP Recommended

Here is the support page for the EliteDesk 800 G1 SFF 

https://support.hp.com/us-en/document/c03832938

You might notice the numerous and various versions of Windows it could have had, with any of those installed.  Check the Windows 7  sticker and report back with what is says and the version it displays. Do not post the product key, just what it says about which Windows 7.    BTW: if the Windows product key states a particular version, then that has to be what is loaded before it will activate.  While MS might say it is giving an OEM version, that key will work on a retail copy also, as long as it matches the version.

And before anyone tells that is not true, I can say I have done it and it always works.

 

BTW: if the Recovery Partition is still on the hard drive, it will return the PC to factory OS install and it will be activated.


I'm not an HP employee.
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