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‎05-23-2022 01:27 PM

HP Recommended
Product: HP Pavilion Desktop - 570-p055qe
Operating System: Microsoft Windows 10 (64-bit)

Hard drive went bad - Boot sector not found 3FO error. Want to buy another hard drive to fix however I don't have a product key for the windows installation as it didn't come with the system when I got it. How do I load Windows 10 once I install the new hard drive?

Category:
1 REPLY 1

‎05-23-2022 02:03 PM

HP Recommended

Hi:

 

The Windows 10 product key is in your PC's BIOS.

 

You don't need it or even need to know what the key code is in order to reinstall W10.

 

You can use the HP cloud recovery tool to reinstall W10 on the new drive.

 

Here is an info link for how to use that utility.  You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

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