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‎02-21-2019 04:08 AM

HP Recommended
Product: TouchSmart520
Operating System: Microsoft Windows 7 (64-bit)

Hi, 

My videocamera does not work as it seems I don't have this "Magic Canvas" installed. 

Tried to recover it via Recovery Manager but IT IS NOT ON THE LIST OF THE PROPRIETARY SOFTWARE that can be installed.

Maybe it is included in another package. Where did they put it?!?!?! 

Thank you for being less complicated than HP.

 

1 REPLY 1

‎02-22-2019 04:17 PM

HP Recommended

 

@MPV4 I'm afraid the software cannot be downloaded as such, you may want to check the experts advise on the same: Click here to view a related post and here,

If you wish to obtain the recovery media, you may do so by clicking here

 

let me know how that pans out!

Keep me posted, and if any of the above steps help resolve the issue, 

Mark this post as an "Accepted Solution".

Good luck.

Riddle_Decipher
I am an HP Employee


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