-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Remove firewall D6370a
![Sign in](/html/assets/sign-in-banner.png)
Create an account on the HP Community to personalize your profile and ask a question
02-15-2020 02:58 PM
Greetings. My Pavilion D6370a hard drive failed with a Windows7 operating system installed.
Now that Windows 7 is no longer supported and I do not wish to install Windows 10 instead i
installed a SSD and installed Linux 19.3.
Everything works on the Pavilion D6370a except I have no internet access which is blocked by a firewall.
Testing the new SSD drive in a different PC internet works fine.
I have removed and later re-installed the desktop battery no change.
I installed the disk drive from the second PC into my Pavilion D6370a and internet is blocked by a firewall.
How can I remove the firewall plus I no longer kept my Windows 7 install CD. (discarded 2 weeks ago).
Your help would be most appreciated. Philip.
02-19-2020 08:48 AM
I'm sorry, but we here are not equipped to provide detailed Linux support.
HP only warranties their PCs for usage with the OS that comes preinstalled. IF you replace that with Linux, or add a Linux OS, then you assume full responsibility for maintaining that -- as HP provides Linux assistance only on Redhat and then only to commercial customers.
The primary "challenge" to using Linux on any HP PC is the availability of Linux drivers. Any hardware that does not work will then range from simple (if there are Linux drivers available) to impossible (if there are NO Linux drivers available) to fix.
Since HP does not provide Linux drivers, your best bet for Linux support is to contact the support forum for the Linux distro you are using.
Folks on Linux support forums have experience using a variety of machines with Linux and know a lot about driver and installation issues. You will be able to get sound and detailed help there.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
Didn't find what you were looking for? Ask the community