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HP Recommended
Pavilion D6370a
Linux

Greetings. My Pavilion D6370a hard drive failed with a Windows7 operating system installed.

Now that Windows 7 is no longer supported and I do not wish to install Windows 10 instead i

installed a SSD and installed Linux 19.3.

Everything works on the Pavilion D6370a except I have no internet access which is blocked by a firewall.

Testing the new SSD drive  in a different PC internet works fine.

I have removed and later re-installed the desktop battery no change.

I installed  the disk drive from the second PC into my Pavilion D6370a and internet is  blocked by a firewall.

How can I remove the firewall plus I no longer kept my Windows 7 install CD.  (discarded 2 weeks ago).

Your help would be most appreciated. Philip.

1 REPLY 1
HP Recommended

@Philip_P 

I'm sorry, but we here are not equipped to provide detailed Linux support.

HP only warranties their PCs for usage with the OS that comes preinstalled. IF you replace that with Linux, or add a Linux OS, then you assume full responsibility for maintaining that -- as HP provides Linux assistance only on Redhat and then only to commercial customers.

The primary "challenge" to using Linux on any HP PC is the availability of Linux drivers. Any hardware that does not work will then range from simple (if there are Linux drivers available) to impossible (if there are NO Linux drivers available) to fix.

Since HP does not provide Linux drivers, your best bet for Linux support is to contact the support forum for the Linux distro you are using.

 

Folks on Linux support forums have experience using a variety of machines with Linux and know a lot about driver and installation issues. You will be able to get sound and detailed help there.

Good Luck



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