Repair corrupted Windows 10 user profile

[Jeff8890]

Symptoms:

• I noticed recently that I was unable to select any options under the Power option to Shutdown or Sleep my computer - those options simply would not highlight.
• Often Windows Explorer would crash after opening a Microsoft Edge window.  The system generally appears to be unstable.

Steps taken:

• I have run sfc /scannow from a cmd prompt in Administrator mode, but here were no errors. 
• I have also run CHKDSK, also with no errors found. 
• I created a local Admin account and logged in, and everything seems to work fine.  

Running hypothesis:  My user profile is corrupted.

If there a straightforward way to repair a user profile in Windows 10 Pro?  Anything else that would cause me to be unable to use the Windows 10 Shutdown or Sleep commands that used to work just fine?

[Prométhée · Accepted solution]

hi

if a profile is damaged, so you seem to have already done so, no better option than to create a new one
once done, recover the data available from the old account

Solved: Re: My Start Menu, Search bar, Settings and some other thing... - HP Support Community - 816...
I don't know if still relevant, haven't come across this in years, but if the sleep option in the menu, it was related to the graphics driver

[Jeff8890]

Thank you!  Just creating a new account, which created a new profile, helped.  Thanks for sharing that is the best path.  

[Prométhée]

You're welcome @Jeff8890