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‎08-30-2019 10:13 AM

HP Recommended
Product: 3JV41AA#ACJ
Operating System: Microsoft Windows 10 (32-bit)

Repairing disk errors. It might take over an hour to complete.

This error is been shown when I start my pc and since morning to night I was waiting but my pc did not start.

1 REPLY 1

‎08-30-2019 07:43 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Your PC was released for sale in April 2018. Are you in warranty?

 

If so, contact HP Support (Link).

 

This problem could be a failed Windows 10, version 1903, update, or you have a problem with the HDD, or you have operating system file corruption.

 

Very tough to fix in a forum.

 

You may have to reinstall Windows 10. This means you will lose data.

 

I would try HP Support, if in warranty. Maybe find a good, local, PC tech if not in warranty. The tech might be able to recover the operating system or copy data from the HDD before doing a clean Windows 10 installation.

 

Run HP Diagnostics (Link) at system startup. Tap "ESC" at boot, select "F2". Run System Tests and Component Tests.

 

Regards

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