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HP Recommended
HP Slimline Desktop - 410-010 (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Looking to purchase a replacement internal  DVD Writer, for my Model SU-208GB/HPJHF.

5 REPLIES 5
HP Recommended

Hi:

 

Below is the link to the parts list for your PC.

 

HP PartSurfer

 

The DVD drive has this part number and description.

 

762432-800
DVD Drive - 8X SMD 9.5 SF JB

 

What I recommend you do is to go on eBay, search by the HP part number and find a used but tested and working drive.

 

762432-800: Search Result | eBay

 

The drive is not orderable from HP.

 

HP Parts Store - HP Computer Parts - HP Printer Parts - Compaq Parts

HP Recommended

If you are having a problem playing certain media you might only need a firmware upgrade

https://drivers.softpedia.com/get/DVD-BluRay-Media-Players/TSST/TSST-SU-208GB-ODD-Firmware-SB00.shtm...

 

If drive is broken then @Paul_Tikkanen advice is best


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HP Recommended

Thank-you SO much for the info.  (I'm new at this).

HP Recommended

You're very welcome.

HP Recommended

Thank-youSO much for the info.  (I am new at this).  Sandy

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