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HP Recommended
All in one

I received a hp all in one from my mother in law and it is password protected she has passed away recently and my father in law doesn't know the password what can I do to reset it or clear it 

1 REPLY 1
HP Recommended

@Mojo_jojo1776 

 

Unfortunately, we cannot assist.

 

Community members are prohibited providing any information that can / will breach the computer's security.

 

That said...

If you are using a Microsoft Account to log into the computer,

and / or

You may be able to get help from Microsoft.

Reminder:  You can reset your Microsoft password using a different computer

 

Microsoft Account – Password Reset

When you can't sign in to your Microsoft account

 

Password Help on the Community

According to the Community's Rules of Participation

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Thread will be locked.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.