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- Resolution Issue on HP inbuild web camera

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07-13-2022 03:20 AM - last edited on 07-14-2022 12:44 PM by MarcusC
This is Shahul Hussain from India and HP product user. Currently I am using HP Laptop for my business purpose with Processor name : 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz ,Product name : HP Pavilion Laptop 15-EG0003NE, [Personal Information Removed] and Product number : 2P3E8EA#ABV
Description of Issue on HP inbuild web camera
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web camera gives a bad pixel experience. This means that it's working ,but with a low average definition and Doesnt captures photo/video with HD.I have purchased this high Spec with awesome features only and I never expect this wrost performance of this inbuilt camera. I have searched HP Virtual agent and other supportive links availble on HP offical website, but none of them won't help me. This impact my video conference meetings and ultimately affect my business too. I humbly request you to provide resolutions for the above reported issue.
Thanking you in Advance
Shahul [Personal Information Removed]
07-13-2022 04:31 AM
hi
sorry but
HP Wide Vision 720p HD camera with integrated dual array digital microphones
https://support.hp.com/us-en/document/c06982215
The cameras of laptops are often of poor quality here it is a 720p
you won't find much adjustment
the best will be to opt for a more powerful external camera if nothing possible
Determine the resolution of the webcam
Webcam image quality problems
Testing a Webcam Using YouCam (Windows 10, 8, 7)
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