Resolving Overheating issue on HP Prodesk 600 G4 MIniPc

[Ekey8]

I am trying to resolve the issue of overheating of the mentioned unit on which I am trying to pinpoint the cause of it.  I read in one of the threads on this website that advises having the BIOS updated which I date and added a support cooling pad if it helps but the problem persists.  Is there someone who has this issue resolved to whom I would like to ask for assistance?

Many thanks.

[itsmyname]

@Ekey8 -- any "mini" PC is going to have limited air-flow inside the case, to dissipate the heat generated.

So, if you have a "spinning" disk-drive, consider replacing it by a SSD -- it consumes less power, and runs at a cooler temperature.

Be sure that the air-intake and air-exhaust vents of the computer's case are not obstructed.

Be sure that the heat-sink on top of the CPU is not dust-clogged.

Be sure that the fan-blades on top of the heat-sink are not dust-clogged.

I doubt that any "BIOS-update" will be a "cure-all" for your issues.  Try it, only as a "last resort", if at all.

[Ekey8]

Hello @Itsmyname,

Thank you for responding and advice.  The unit is new or not used so I am assuming there will be no dust (for now) and I think it has an SSD as per spec.  I am not familiar with the perks or the downsides of  Mini PCs as this is my first.  I am assuming that it works like a laptop so I tried this.  I thought the overheating problem I will only experience after a few years of using, not this early when it is new.  There few questions I would like to ask, assuming that it is new (and not faulty) and supplied as per spec, what else will make a mini PC overheat fast when used?  The thing is, also noticed that the adapter charger supplied to me for the unit was a 90W 4.62 Amp charger unit, as I read through the specs it should have a 65W 3.33 Amp charger as standard supply.  Does this contribute to adding more heat that will result in overheating when used as intended in the specs? 

I very much appreciate your kind support.                    

[itsmyname]

@Ekey8 -- the adapter charger supplied to me for the unit was a 90W 4.62 Amp charger unit, as I read through the specs it should have a 65W 3.33 Amp charger as standard supply.  Does this contribute to adding more heat that will result in overheating when used as intended in the specs? 

Note that 90/4.62 is 19.5 Volts, while 65/3.33 is  over19.4 Volts -- almost the same.

I doubt that your computer will need 3.33 amperes all the time -- when the CPU is "idle" and the CD/DVD device is inactive, and the disk-drive is not "busy" (background virus-scan, or defragmenter, or Windows Update) your computer will use much less than that 3.33 amperes.

[Ekey8]

Thank you for your advice.  I will still need to observe the unit further.

[Ekey8]

Hello HP support,

I read the manual (since I saw the advice on one of the overheating discussion threads on this website) and the problem is documented in the manual ( intermittent shutdowns).  It says there, that if this problem occurs the manual advises replacing the power supply.  When I replace the supplied 95W adapter with the recommended 65W the intermittent shutdown occurs less frequently than when I was using the 95W adapter.  I still experience the abrupt shutting down of the PC at varying usage of the PC which is a bit annoying as I am losing work in the process, sometimes it just shut down when there is less activity on the PC or it shuts down after being busy for a long while, then when it is not that busy anymore it immediately shutdown.   My question now to HP, since this is a documented problem, is there a permanent fix?  What I observed is that the adapter is the one that is overheating (or maybe does not provide enough power when the PC becomes busier that's why it shuts down correct me if I am wrong.   I look forward to your response.