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HP Recommended
HP Envy 750-537cb
Microsoft Windows 10 (64-bit)

I have forgotten my setup password login and have a Bios update I can't install.

I have removed the battery from the motherboard and left it out for over an hour. Then it was reinserted but the Bos did not change.

I changed the pins from default (2-3) to CMOS password clear (1-2) but again no change on the Bios. Is there a way to reset the Bios password logon using the command prompt as administrator?  Is there a manual that explains the Obsense 2-K motherboard in detail, especially on how to reset login passwords? Thanks in advance for your help.

1 REPLY 1
HP Recommended

Hi:

 

Unfortunately, there aren't any instructions other than what you saw on the specs sheet.

 

Did you power on the PC after you moved the jumper to pins 1-2?

 

On some PC's the instructions are to move the pins from the default position to the clear position and then back to the default position.

 

On some PC's the instructions are to move the pins from the default position to the clear position, power on the PC, the P/W should be cleared, and then you power off the PC and place the jumper back in the default position.

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