cancel
Showing results for 
Search instead for 
Did you mean: 
Wahid-1981
New member
1 0 0 0
Message 1 of 2
2,792
Flag Post

Restauration de l'image d'usine

HP Recommended
Example: Pavilion p6-2438ef
Microsoft Windows 10 (64-bit)

J'ai un problème sur mon pc hp pavillon p6 Series. 

Gestionnaire de récupération n'a pas pu restaurer votre ordinateur avec l'image usine. 

Veuillez contacter le support HP.Code d'erreur : 0xe0ef000e

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
129,293 119,470 19,521 29,830
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

if the recovery media isn't working you can clean install W10 for free as follows...

 

Make bootable W10 installation media using the media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation