cancel
Showing results for 
Search instead for 
Did you mean: 
tjoi
New member
1 0 0 0
Message 1 of 2
110
Flag Post

Restore Windows

HP Recommended
HP Pavilion Desktop - 500-520qe
Microsoft Windows 8.1 (64-bit)

I believe the original hard drive failed, so I created a restore disk (usb).  Original system was windows 10.  New hard drive installed and booted up with the usb stick and it installed windows 8.

My question is:  will the system eventually update to windows 10, or do I need to get the software from HP?

 

Thanks

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
132,278 122,455 20,134 30,870
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

From the information I can find on that model, it originally came with W8.1 from HP.

 

To upgrade back to W10, click on the blue Update Now button at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-500-Desktop-PC-series/7477729/model/748...

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation