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Mac349
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Message 1 of 2
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Flag Post

Return free computer to HP

‎01-08-2021 01:12 PM

HP Recommended
Product: Example: Pavilion 6530H/P 1165t
Operating System: Microsoft Windows 10 (32-bit)

I ordered and RX the item it works & I am happy   But when I ordered the item H/P manager insisted I place the  order the second time which I did. So I have the second H/P Computer and the bill.  I have stopped payment on the lesser amount.  But I need to know what to do with this computer other than have Fed Express just pick it up & hope it is returned & I don't end up with a fight over the bill.

 

If you can get a hold of someone there I would appre. it.  I have spent a grand total of 2 + hours on hold the first time about 1 & 20 min.        PLEASE ADVISE

1 REPLY 1
IT_WinSec
Level 15
Level 15
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Message 2 of 2
Flag Post

‎01-09-2021 02:21 AM

HP Recommended

Hi @Mac349 Welcome to the HP Support community.

Thank you for choosing HP !

 

The community is full of end users, enthusiasts, volunteers and some HP staff but cannot help with this.

 

Next week (on or after Monday), you may contact the HP sales team >> https://www8.hp.com/us/en/contact-hp/shopping.html

 

Please, discuss your matter with them directly to figure this out.

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*** I work for HP *** I express personal opinion only *** HP Expert - volunteer since 2013
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