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‎06-03-2021 03:10 AM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (64-bit)

I had a SMART 30c imminent failure on boot. I have now a new hard drive but the SMART error is still showing.  How can I fix this please?

3 REPLIES 3

‎06-05-2021 04:42 PM

HP Recommended

Does your computer have more than one disk-drive? Count a SSD device as a disk-drive. Count a memory-stick that emulates a disk-drive as being a disk-drive.

 

If you disconnect the "data" and "power" cables from the new disk-drive, and restart, do you still get the error-message?

 

Also, trace the SATA cables that connect to the motherboard. There is one for the disk-drive, and maybe one for the CD/DVD drive, but is there another "occupied" socket on the motherboard?

 

 

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‎06-06-2021 11:46 AM

HP Recommended

It had a SSD but that was removed.  It looks like it was still reading that and had to uninstall SM Bus and another driver.  Al fine now

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‎06-06-2021 04:45 PM

HP Recommended

>  It looks like it was still reading that

 

Weird. The SMART "numbers" are stored inside the SSD (or "spinning" disk-drive).  So, I do not understand how the motherboard must be using ESP (Extra Sensory  Perception) to communicate with the "spirit" of the non-connected device.

 

Does your computer have an "M.2" memory-card that is configured to emulate a SSD? Could it be failing?

 

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