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‎04-27-2019 11:55 AM

HP Recommended
Product: PAVILION P2-1113W
Operating System: Microsoft Windows 10 (64-bit)

I tried to reinstall this and it stated the Publisher blocked it. I upgraded from windows7 to windows 10.  when i highlighted the publisher (which is HP) it would not remove. Anyone know why and how i can reinstall this? fThanks

2 REPLIES 2

‎04-28-2019 07:13 AM

HP Recommended

Earth to HP Forum are you picking up my signal?!!!LOL!!!

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‎04-28-2019 12:41 PM

HP Recommended

@tomshpf,

 

Thank you for posting your query on HP Community,

 

Did you install a retail copy of Windows or OEM version of Windows? 

Have you ensured all the drivers are updated either using Windows update or using HP Support Assistant.

Could you please share the screen shot of the error message so that I can provide you with accurate steps which should help you resolve this issue.

 

Eagerly waiting for your response!

Regards,

Jeet_Singh
I am an HP Employee

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