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HP Recommended
Pavilion Desktop 570-p056
Microsoft Windows 10 (64-bit)

Support Assistant says SP81254:  This package provides and update for supported notebook models.

 

I have a new desktop.  Should I download this?

 

 

Disregard the info in my profile below.  That is my old PC.  For some reason my profile isn't updated with my new PC

HP Pavilion 570-p056
Windows 10 Home (64-bit) 1703
Intel(R) Core i7-7700 CPU @ 3.60GHz, 4 Core(s),
12 GB DDR4-2400 SDRAM
NVIDIA GeForce GT 730
1TB HD SATA
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@HyeDeLKM

 

It is NOT applicable for your machine as shown:

 

   ftp://ftp.hp.com/pub/softpaq/sp81001-81500/sp81254.html

 

Only for

 

HP HP ENVY 750-4xx Desktop PC
HP HP ENVY 750-5xxPC Desktop PC
HP ENVY 750-6xx Desktop PC

 

and your machine is 

 

    https://support.hp.com/au-en/document/c05408475

 

I think your machine does not need it.

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2
HP Recommended

@HyeDeLKM

 

It is NOT applicable for your machine as shown:

 

   ftp://ftp.hp.com/pub/softpaq/sp81001-81500/sp81254.html

 

Only for

 

HP HP ENVY 750-4xx Desktop PC
HP HP ENVY 750-5xxPC Desktop PC
HP ENVY 750-6xx Desktop PC

 

and your machine is 

 

    https://support.hp.com/au-en/document/c05408475

 

I think your machine does not need it.

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

I tried to locate the list that you linked by searching SP81254 on HP's site.  HP could not find it. 

 

But if I put SP81254.exe in a Google search, I find the FTP list that you linked. 

 

Thanks...helpful.  (Kinda buggy not to be able to find it via HP's site search)

 

I tried the search with several other recommended service packs.  Couldn't find them on HP's site, but was able to find them on Google.

 

 

(My computer is on the FTP list btw)

HP Pavilion 570-p056
Windows 10 Home (64-bit) 1703
Intel(R) Core i7-7700 CPU @ 3.60GHz, 4 Core(s),
12 GB DDR4-2400 SDRAM
NVIDIA GeForce GT 730
1TB HD SATA
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.