SSD Driver

[VilleK]

I'm stuck on Ubuntu because Windows 11 want a driver I don't have.

Much appreciated if someone can help me with the driver.

The specific SSD in question is the WD PC SN560 SDDPNQE-1T00-1006.

[Paul_Tikkanen]

Hi:

You have to install the Intel storage controller drivers that I zipped up and attached below, which are good for PC's with the Intel 11th gen > 13th gen core processors.

Copy the 5 files from the F6/VMD/f6vmdflpy-x64 folder to a USB flash drive.

iastorvd.cat

iastorvd.inf

iastorvd.sys

rstmweventlogmsg.dll

rstmwservice.exe

Have the flash drive and your W11 installation media plugged into USB ports.

Boot from the W11 installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

Click Next, and Windows should find the drive and install.

[VilleK]

I really appreciate the effort, but it dont work.

Trying my best to figure this one out, and I really do appreciate the help by everyone.

I am so sorry for it being unsuccessful, Paul.

[Paul_Tikkanen]

Sorry that driver didn't work. 

What model Intel processor does your PC have?

[VilleK]

intel i7-13700F

[Paul_Tikkanen]

Try this one I attached below.

It is newer than the one I gave you before.

Did your PC come with Windows from HP?

If it did, it may be supported by the HP cloud recovery tool, but I would need to know the full product number of the PC including the #XXX that comes after the 7 character product number.

[VilleK]

The serial number is [personal information removed]

The other number is 8R8N2EA

[Paul_Tikkanen]

Thanks.

I also need the other 3 characters after the # sign

8R8N2EA#???

This is the model number of your PC:

OMEN by HP 25L Gaming Desktop GT14-1841no PC | HP® Danmark

[VilleK]

Found it.

UUW

.#UUW

[Paul_Tikkanen]

You're in luck.

The PC is supported by the HP cloud recovery tool.

You can use the HP cloud recovery tool to reinstall Windows, the drivers and the software that originally came with your PC.

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive to create the recovery media with.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

You can download the software from the Microsoft Store.

HP Cloud Recovery Tool - Microsoft Store Apps

Since you have to use the utility on another PC, so you will need to enter your notebook's product number in the tool's search window in order to proceed to make the recovery media. 

Your PC's product number is: 8R8N2EA#UUW