• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP SSD S700
Microsoft Windows 10 (64-bit)

disk drive failed, unreadable after 9 months

3 year warranty .

purchased locally at bestbuy.

so, ok, part and serial numbers draw an error on the warranty check page.

trying to contact hp via support, nope. phone number gets "line disconnected"

emails bouncing back.

will I be interested in purchasing HP again ?  

at least in this case.  no.

 

 

1 REPLY 1
HP Recommended

@ArrGee Welcome to HP Community!

 

I understand that the SSD drive is failed.

 

Please let me know what error message you are getting.

 

Have you performed the component test?

 

Please provide the correct product number.

 

Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.