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‎08-03-2023 10:30 AM

HP Recommended
Product: HP Desktop - 460-a200ni

Hi 

 Storage Status : Failed

Smart  status : Error. 

Can anyone please assist me on the above. 

 

Category:
4 REPLIES 4

‎08-06-2023 05:53 AM

HP Recommended

Hi @Dana671 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please share the details listed below:

- Exact full model name of your HP Product (if you need help, click here for information on how to find your model name).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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‎08-10-2023 03:45 AM

HP Recommended

HP Desktop - 460-a200n

ST500DM002-1SB10A
465.76 GB
Status -Failed
 

 

SMART status-Error
 
Windows (C:)-464.53 GB (274.13 GB free)
Failed
Last checked: 2023/08/10
Operating system
Windows 10 Home Single Language 64-bit Version: 19045.3208
Microprocessor
Intel(R) Celeron(R) CPU J3060 @ 1.60GHz
System memory
4 GB
Memory slot 1
4GB A-DATA 1600MHz
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‎08-10-2023 08:12 AM

HP Recommended

Hi 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

I hope this helps.

Take care and have a good day.

 

 

Treeko

HP Support


I am an HP Employee

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‎08-10-2023 10:57 AM

HP Recommended

Hi 

 

Thank you for your response, however I did PC Health checks. The response was: This PC doesn't currently meet Windows 11 system requirements. 

The processor isn't currently supported for Windows 11. 

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