Scam

[KRDragon]

I'm trying to report a scammer, pretending to be HP. It's too hard.

[Dragon-Fur]

@KRDragon 

Welcome to the HP English Community --

There are so many scam-ish sites - they populate the Internet like fleas on a dog.

It is difficult to report such sites here because doing so is outside of our mission.

Too, mentioning a site by name does nothing to deter the thieves.  Perversely, naming a site here might draw in more victims - people are curious and some cannot resist the urge to "click".

What?

HP and other legitimate companies wage battle against vermin --

The vermin fight back so they can continue their dirty work.

I will forward your comments to our Moderator group.

Should there be a response, look for a message here before the agent uses other methods to contact you.

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READ – Be Informed – Be Aware

 HP Fraud Alert: Protecting Yourself from Scams | HP® Official Site

 HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

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Request for Review – Please Read

A request has been submitted to our HP Community moderators for review and evaluation of your concern.

Worth Noting

• Our HP Community is a peer-to-peer user group.
• We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
• Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
• The time frame (how long it takes) to receive a response from HP is not controlled by the Community.

Important

• HP does not free-post HP Support numbers on the Internet.  Not.  Not in secret, not in chat, not in pop-ups, and not so a nice technician can call you back, sneak into your computer, and then tell you your computer is full of bugs.

• Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.

• Please do not post any personal information in the Community.  We are a public resource.

HP Support  HP World-Wide Support

In-Warranty product case submission

Select your region and follow the prompts

NOTE:  HP Instant Ink has separate hours and a separate contact:  HP Instant Ink Support

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Reminder for all who are reading

Please do not post text or images on our public website that includes any private information.

What?'

Doing so is an invitation to those who might use the information to trick you with lies and schemes (scammers).

Who?

Bad people troll the Internet looking for ways to obtain your information - don't just hand it out to thieves.

Thanks.

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Thank you for participating in the HP Community --

People who own, use, and support HP devices.

[Gaya1239]

Hi @KRDragon,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.