-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Screen cannot be set to 1920x1080 for LA2306x

Create an account on the HP Community to personalize your profile and ask a question
11-30-2017 08:51 AM
After istallation of the latest Windows update it is not possible to set the resolution to 1920x1080 (it was the same after previous package, but a rollback of the driver solved the problem)
Another thing that stopped working after this feature update was setting of multiple displays.
This was working well before the update.
Any fix for this problem?
----
Computer: 6005 Microtower
Display: LA2306x, connected to the display port.
11-30-2017 01:49 PM - edited 11-30-2017 01:50 PM
> a rollback of the driver solved the problem.
Correct.
> Another thing that stopped working after this feature update was setting of multiple displays.
> This was working well before the update. Any fix for this problem?
Right-mouse-button click (I almost wrote "lick") anywhere on your Windows wallpaper.
Click on "Display Settings".
Click on "Identify" to draw big '1' and '2' onto your monitors.
Click to "extend" the desktop onto the 2nd monitor. (Current setting is to "duplicate" onto both monitors.)
Drag-and-drop to position the on-screen picture:
+----------------------+--------------+
| | |
| 1 | 2 |
| | |
| +--------------+
| |
| |
| |
+----------------------+
to match the physical placement of the 2 screens.
12-01-2017 02:28 AM
@mdklassen wrote:> a rollback of the driver solved the problem.
+++
The rollback button is dimmed after the bir feature update. I used it after the update before this whan I had the same problem, an then it fixed the problem.
But how to do it when the roll back button is not available?
12-01-2017 02:37 AM
You say that you already did the rollback, and that it allowed you to return to the "optimal" resolution.
Now, all you need to do (as I did for a friend) is to reconfigure the Windows "Display Settings", to extend the Windows Desktop to span the two monitors, and then to adjust those '1' and '2' boxes to match-up with the physical layout of the two monitors. You have previously done it, to make the "dual-screen" layout. So, just do it again.
12-01-2017 02:43 AM
> Another thing that stopped working after this feature update was setting of multiple displays.> This was working well before the update. Any fix for this problem?
Right-mouse-button click (I almost wrote "lick") anywhere on your Windows wallpaper.
Click on "Display Settings".
Click on "Identify" to draw big '1' and '2' onto your monitors.
Click to "extend" the desktop onto the 2nd monitor. (Current setting is to "duplicate" onto both monitors.)
Drag-and-drop to position the on-screen picture:
+----------------------+--------------+
| | |
| 1 | 2 |
| | |
| +--------------+
| |
| |
| |
+----------------------+
to match the physical placement of the 2 screens.
Also multiple displays worked before the "feature update".
The second display is connected to the VGA port.
12-01-2017 03:13 AM
> Also multiple displays worked before the "feature update".
After the rollback, you need to reconfigure the "Display Settings", to switch from "both screens showing the idential content" to "extend the Windows Desktop onto the 2nd screen".
> The second display is connected to the VGA port.
To where is the first display connected?
What model-number is your computer?
Which graphics-card is installed?
Does that "add-in" graphics card have 2 VGA ports? 2 DVI ports? 1 VGA and 1 DVI ports?
12-01-2017 04:24 AM
@mdklassen wrote:> Also multiple displays worked before the "feature update".
After the rollback, you need to reconfigure the "Display Settings", to switch from "both screens showing the idential content" to "extend the Windows Desktop onto the 2nd screen".
After the Windows update before the "feature update" I had the same problem, and then it was possible to do the
rollback, and after that the multiple display worked again. But after installation of the "feature" the prombem occure
again, and the rollback does not work
New Q: How to do the rollback when that button is dimmed (not working)?
> The second display is connected to the VGA port.
To where is the first display connected?
Answer: Display port
What model-number is your computer?
Answer: 6005 Micro tower
Which graphics-card is installed?
Does that "add-in" graphics card have 2 VGA ports? 2 DVI ports? 1 VGA and 1 DVI ports?
Answer: The graphic card is not an add-in card and it has 1 VGA and 1 DVI port
12-01-2017 10:08 AM
Right-mouse-button click anywhere on your Windows wallpaper.
Click on "Display Settings".
Click on "Identify" to draw big '1' and '2' onto your monitors. Do you see both numbers?
Click to "extend" the desktop onto the 2nd monitor. (Current setting is to "duplicate" onto both monitors.)
12-01-2017 10:42 AM
@mdklassen wrote:Right-mouse-button click anywhere on your Windows wallpaper.
Click on "Display Settings".
Click on "Identify" to draw big '1' and '2' onto your monitors. Do you see both numbers?
Click to "extend" the desktop onto the 2nd monitor. (Current setting is to "duplicate" onto both monitors.)
The same information is shown om both displays.
The display have the possibility to show 1920x1080, but this option is not available in the resolution selection.
The result is: