Screen continues to go to sleep saying input signal not found

[Cagilch3735]

Hp 24 inch monitor continues to into sleep mode saying input signal not found 

[Raj_05]

Hi @Cagilch3735,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP 24-inch monitor is going into sleep mode and displaying the message "Input Signal Not Found," it usually indicates that the monitor is not receiving a signal from the connected device (such as a computer or a gaming console). Here are a few steps you can take to troubleshoot and resolve this issue.

• Check the Cable Connections: Ensure that the cable connecting your monitor to the computer or other device is securely plugged in at both ends. If you're using HDMI, DisplayPort, VGA, or any other type of cable, make sure it's properly connected.
• Verify the Source/Input: Modern monitors often have multiple input sources (e.g., HDMI, DisplayPort, VGA). Use the monitor's on-screen display (OSD) menu to select the correct input source that corresponds to the cable you're using. Sometimes, the monitor might be set to the wrong input source.
• Check the Computer/Graphics Card: If you're using a computer, ensure that the graphics card is functioning properly and the drivers are up to date. Sometimes, a faulty graphics card or outdated drivers can lead to no signal being sent to the monitor.
• Restart the Monitor and Computer: Turn off both the monitor and the connected device, then turn them back on. Sometimes, a simple power cycle can resolve connectivity issues.
• Try Another Cable: If you have another compatible cable available, try using that cable to see if the issue is related to a faulty cable.
• Test on Another Device: If possible, connect the monitor to a different device (e.g., laptop, gaming console) to see if the issue persists. This can help you determine if the problem is with the monitor itself or the original device.
• Reset Monitor Settings: Some monitors allow you to reset their settings to factory defaults through the OSD menu. This might help if incorrect settings were accidentally configured.
• Inspect for Physical Damage: Check the cable, connectors, and ports for any signs of damage. A damaged cable or connector might be causing the connectivity issue.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support