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07-19-2022 06:38 PM
I went to restart my computer and when it came back up the screen is black and shows PC Hardware Diagnosis . There are only 4 options and when i press exit it goes back to " check to media search" and then goes back to black screen with blue box and says " Boot device not found"
I want my computer back....
08-01-2022 12:50 PM
Welcome to the HP Support Community. Thanks for bringing this to our notice.
I see that you are facing issues with your system. Do not worry, we are here to fix it.
May I know from when are you facing this issue?
Did you make any hardware or software-related changes to it?
I would suggest you please use the link below and let me know the outcome of it: https://support.hp.com/in-en/document/c06101701
Hope this helps! Keep me posted.
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