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‎02-18-2020 07:22 AM

HP Recommended
Product: HP Elite One 800 G2 23 In Touch All-in-One PC
Operating System: Microsoft Windows 10 (64-bit)

I have  a HP Elite One 800 G2 23 In Touch All-in-One PC, and the screen is black. Figure it is a bad screen and it needs to be replaced,

 

Product number is L3N93AV,

 

Have no idea what the part number is, can anybody assist. or if not the screen, recommend what else could be bad on this unit

1 REPLY 1

‎02-19-2020 08:47 AM

HP Recommended

@smcclos 

HP All-in-Ones are basically GIANT laptops -- in that, everything except the keyboard and mouse are contained in a single shell.  

 

Working on them presents essentially the same issues as a laptop as you have to get inside the shell to do anything.

 

Unless you hare highly experienced at this kind of work, I would strongly recommend AGAINST trying to replace the screen yourself.  You would do better having a laptop repair facility work on it for you.

 

But, if you are determined to do this yourself, you can use this link to get part numbers:  http://partsurfer.hp.com/Search.aspx?SearchText=E0J90UA



I am a volunteer and I do not work for, nor represent, HP
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