• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎08-26-2026 07:00 PM

HP Recommended

I have an OMEN 30L GT13-1194, system board ID 8876, BIOS F.24. Secure Boot is required by Call of Duty. Windows is UEFI/GPT and TPM 2.0 is working. The BIOS shows Platform Key (PK) as Not Enrolled and Pending Action as None. Loading HP Factory Default Keys does not enroll the PK. Please escalate this as a Secure Boot Platform Key provisioning/firmware issue on the 8876 motherboard.

 

PS: pls help me get this fixed by friday when the call of duty open beta starts.

Category:
Reply
2 REPLIES 2

‎08-27-2026 04:52 AM - edited ‎08-27-2026 04:58 AM

HP Recommended

Greetings,

 

Your PC would be temporarily in a tough situation which only HP can fix by releasing a subsequent BIOS update that supersedes BIOS version F.24.

 

HP had subsequently released BIOS update version F.24 to correct F.23 BIOS problems. It appears BIOS version F.24 does not solve the BIOS version F.23 platform key enrollment problem.

 

Carefully review all responses in this Forum Thread for an in-depth analysis.

 

Your best option is to wait for a future BIOS update. You can periodically: check this HP Site or check HP Support Assistant for a future BIOS update.

 

Regards

Reply
Was this reply helpful? Yes No

‎08-27-2026 03:14 PM

HP Recommended

That's so unfortunate that I have to wait as well as many others that have the same issue as me to play specific games. I hope HP is on there A game and release something relatively soon.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->