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HP Recommended
HP Workstation Z420
Microsoft Windows 10 (64-bit)

Hi HP Community,

 

ich bräuchte mal Hilfe.

Eines Tages habe ich den Computer gestartet und der Bildschirm blieb schwarz.

Ich habe dann eine "billige" Graka geholt um zu schauen was da los ist.

Der Geräte-Manager zeigt mir folgendes an:

Elknirt_0-1709938934363.png

Ich habe von der Support Seite den Chipsatz Treiber runtergeladen, leider zu keinem ERfolg geführt.

Wie löse ich das Problem, so dass ich wieder über meine Graka Quadro starten kann?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @Elknirt 

 

I can help you with the two missing device drivers, but I unfortunately I can't help you with why the Nvidia graphics adapter won't start.

 

I don't believe that those missing devices would have any effect on the card not working.

 

You need this driver for the PCI Serial Port:

 

HP Z420 Workstation Software- und Treiber-Downloads

 

You need this driver for the SAS Controller:

 

HP Z420 Workstation Software- und Treiber-Downloads

View solution in original post

5 REPLIES 5
HP Recommended

Hi

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
HP Recommended

Hi, @Elknirt 

 

I can help you with the two missing device drivers, but I unfortunately I can't help you with why the Nvidia graphics adapter won't start.

 

I don't believe that those missing devices would have any effect on the card not working.

 

You need this driver for the PCI Serial Port:

 

HP Z420 Workstation Software- und Treiber-Downloads

 

You need this driver for the SAS Controller:

 

HP Z420 Workstation Software- und Treiber-Downloads

HP Recommended

Okay, thank you for the information. I thought, i can ask in german.

HP Recommended

Hi Paul,

 

thank you very much. They are working 🙂

I contact NVIDIA support with the graphic card problem.

HP Recommended

You're very welcome. 

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