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HP Recommended
HP All-in-One - 22-df0023w

The Short & long Drive Self-Test & Disk Read Verify all keep failing I use this for my work that uses thin scale for their work from home employees. I need to get this working or I loose my job. What am I looking at for cost since out of warrantee.

1 REPLY 1
HP Recommended

Hi @MzQueenCamo 

 

The drive test failures suggest the HDD is failing. You will have to replace the HDD and may have to reinstall the operating system.

 

Data on this drive may be recoverable if you cannot run Windows now. Back up data as soon as possible if you can run Windows now to avoid future data recovery problems.

 

You could do this (replace the drive and reinstall Windows) depending on your level of expertise or a have a local PC tech do this for you.

 

It is not possible to provide the cost of: replacing the drive or data recovery.

 

Time is of the essence. You will have to act quickly.

 

Regards

 

 

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