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- Should this System Extensive Test take over 3 days (and coun...

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04-14-2021 05:58 PM
My HP Pavilion 14"x360 Convertible Laptop - i5 8GB RAM, 1TB HDD - would not get past the HP logo screen so I did a quick systems test, which found nothing. I followed this up with an extensive systems test. The Hard Drive SSD/Optimized DST Check has been running for almost 4 days now (699 iterations completed). The time does not move away from 3+ hours left and only 1-2% completed. I know the site says >2 hours, but 4 days and only going this far? Is it time to interrupt this, take it to a store, or allow this to continue? I don't know what to do...
04-14-2021 06:20 PM
Any time a disk test stops or hangs, that generally means a sector failure -- and that means the drive is failing -- and needs to be replaced.
I am a volunteer and I do not work for, nor represent, HP
04-14-2021 10:05 PM
There is something physically wrong with a drive that takes DAYS to run a disk test -- as each failed sector would take several minutes to scan, instead of several sectors per second.
I am a volunteer and I do not work for, nor represent, HP