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Rahul_Chouhan
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Message 1 of 6
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Shut down and not start

HP Recommended
HP Slim Desktop 290-p0xxx
Microsoft Windows 10 (64-bit)

This desktop is being used on office with Inverter

So the problem is, when light connection off system shut down and not start until light connection starts.

 

And while doing to start the system got the some message in blue screen.

I am just able to read that "restart the computer" and just after cmos settings has been changed I mean time was reset and has to set with Internet.

 

My system details are -

 

Product name : HP Slim Desktop 290-p0xxx
Product number : 4EB17AA#ACJ
Processor name : Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz
Total memory : 4 GB
BIOS : F.20-11/01/2018
Motherboard ID : 843F

5 REPLIES 5
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 6
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@Rahul_Chouhan,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is not booting to Windows after a power cut.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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Rahul_Chouhan
Author
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Message 3 of 6
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Thanks for your reply.

But unfortunately, that doesn't help and I'd like to tell you that I just got the UPS and till date I didn't get the Issue again but I am observing if it happens again.

 

However, I should not need to get UPS but due to work I had to connect the system along with UPS.

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The_Fossette
HP Support Agent
HP Support Agent
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Message 4 of 6
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@Rahul_Chouhan,

 

Thank you for keeping me posted.

 

If any other questions arise, please feel free to write back to me.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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Rahul_Chouhan
Author
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Message 5 of 6
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Thanks.

Sure thing, I'll be posting.

 

Thanks

Rahul

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The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,593
Message 6 of 6
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@Rahul_Chouhan,

 

You're welcome!

 

Cheers!

The_Fossette
I am an HP Employee

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