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HP Pavilion Slimline s5-1110 Desktop PC

I have a customers Pavilion S5-1110 that the power supply failed in. - went ahead and purchased a new power supply for unit and all is well........ 2 weeks later customer states noise from computer - upon arrival hard drive is buzzing and clicking so it has crashed . Tech support is of no help. I can obtain a new hard drive for this unit however I need the OS which I am pretty certain was Windows 7 either Home or Pro. Anyone with a suggestion would be great. This is a 92 year old women in a nursing home on a limited income so a new computer is not in the making for her.

 

Thank you in advance.

 

Todd.

[Personal Information Removed]

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http://www.computersurgeons.com/default.aspx


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HP Recommended

http://www.computersurgeons.com/default.aspx


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Thanks - I will contact them when time allows - interesting tho that their website is NOT secure - not HTTPS://

 

hmmmmmmmmmmmm

 

But again thanks - will get in touch with them

 

Todd.

HP Recommended

I recommend checking if there's a Windows COA (Certificate of Authenticity) sticker on the computer case, often located at the bottom or side. It should indicate the Windows version (e.g., Windows 7 Home or Pro) along with the product key. If not, you might try contacting HP support with the computer's serial number for assistance in determining the original OS.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.