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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Smart Check:recommend action-executing DST. Long DST: not av...

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10-02-2019 12:34 AM
Recently, while I’m using my desktop, it suddenly freeze on me and game me a blue screen. Then after I reboot my desktop, it gave me an error message.
Boot Device Not Found
Please install an operating system on your hard disk.
Hard disk (3F0)
F2- System diagnostics.
So I pressed F2
I ran a memory test, passed. Then I ran a quick check on hard drive, passed. But when I ran an extensive check, it gave me a message said,
Smart check : recommend action - executing DST...
Long DST: Not Available
what dose this mean? And how to solve this problem? Please someone help me out here. I’ll really appreciate.
10-04-2019 02:52 PM
Welcome to HP support community.
This seems to be a hardware issue.
I request you to talk to HP support.
They might have multiple options to help you with this.
- Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
- Select the country.
- Enter the serial of your device.
- Select the country from the drop-down.
- Click on "Show Options".
- Fill the web-form. A case number and phone number will now populate for you.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee