• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavilion All in one
Microsoft Windows 10 (32-bit)

Recently, while I’m using my desktop, it suddenly freeze on me and game me a blue screen. Then after I reboot my desktop, it gave me an error message. 

Boot Device Not Found

Please install an operating system on your hard disk. 

Hard disk (3F0)

F2- System diagnostics. 

 

So I pressed F2

I ran a memory test, passed. Then I ran a quick check on hard drive, passed. But when I ran an extensive check, it gave me a message said,

Smart check : recommend action - executing DST...

Long DST: Not Available

what dose this mean? And how to solve this problem?  Please someone help me out here. I’ll really appreciate. 

1 REPLY 1
HP Recommended

@EmmaShook

 

Welcome to HP support community.

 

This seems to be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.