Sound Card not recognized P7-1235

[lampmrr1]

Recent upgrades to Win 10 -21H2 created my not being able to access HTTPS sites ..unknown to me at the time it was the internet providers problem but I asked help from MS community and one of the suggestions was tus use the Median Creation tool which of coarse resulted in re-installing windows ..the a MS team member remotely inspected my computer and that's how we found out ir was service provider ..unfortunately I now have a "RED X" beside speaker on task bar. When I checked on devise manager there is no audio output devises shown, also checked settings and there is no output devises and I've run troubleshoot a ton of times to no avail ..any suggestions or do you think I should look for another sound card ??   

[Paul_Tikkanen · Accepted solution]

Hi:

See if installing this W10 IDT audio driver from a newer model desktop PC gets the sound to work again.

6.10.6504.0 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

Restart the PC after installing the driver.

[lampmrr1]

Thanks Paul ..it has taken RED x away and I can hear using headphones ..I think I can restore it all now since computer is recognizing sound card ... Thanks again !!!!!

[Paul_Tikkanen]

You're very welcome.