• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-01-2017 10:48 AM

HP Recommended
Product: HP ENVY PHOENIX 800-090eo
Operating System: Microsoft Windows 10 (64-bit)

After I installed ths win 10 V.1709 update I lost teh soundcard drivers. All lokks OK, but drivers for codec is missing, cant find  them anywhere on internett. Is there someone who can help me with this problem?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-01-2017 11:17 AM

HP Recommended

Hi;

 

See if this W10 IDT audio driver resolves the problem.  Install and restart the PC...

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎12-01-2017 11:17 AM

HP Recommended

Hi;

 

See if this W10 IDT audio driver resolves the problem.  Install and restart the PC...

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.